Why a Founder Builds and why you don’t need to BE the Product
There’s a strange expectation floating around, especially in India:
That if you build something, you must be that thing.
Start a Sanatani platform?
“Are you a brahmin? Do you do daily puja?”
Found a mental health app?
“Oh, so you must have struggled with depression, right?”
Launch a farming startup?
“Which gaon are you from, bhai?”
This romanticized notion — that the founder must be the ultimate user — is seductive. It flatters our desire for purity, for “authenticity.”
But it also misses the point.
The founder’s job isn’t to be the product.
The founder’s job is to build the product.
System Builders, Not System Subjects
The founder of Zepto doesn’t need to know how to ride a bike through potholes to ensure your milk arrives on time.
Bhavish from Ola may not be a cabbie — but he understands networks, price signals, and logistics.
Likewise:
- The founder of Urban Company isn’t a plumber or a beautician.
They built the backend, not the blow dryer. What they bring is orchestration. - Nandan Nilekani didn’t build Aadhaar by verifying identity on the ground himself.
He created a digital infrastructure that let others do it at scale — securely, rapidly, and affordably. - The founders of Duolingo aren’t polyglots of every language on the app.
They built feedback systems, engagement loops, and gamified flows that make language learning addictive. - The creator of Zerodha wasn’t the best stock trader in India.
But he knew what Indian traders were frustrated by — opaque charges, clunky UIs, lack of trust — and he solved those. - Even in cinema: directors aren’t always the best actors, singers, or camera operators.
They’re conductors — making sure the whole thing works in harmony.
A founder is not the domain expert.
They’re the domain enabler.
The Founder as a Conduit, Not a Guru
We often mistake the founder for the priest.
But maybe they are more like the temple builder.
The priest performs the ritual.
The founder builds the platform so that millions can perform their own rituals — digitally, physically, communally.
This distinction is vital.
When the Wright brothers built the airplane, they weren’t birds.
When Steve Jobs built the iPhone, he wasn’t a telecom engineer.
They weren’t the product.
They built the conditions for the product to exist.
The Market Doesn’t Care Who You Are. It Cares What You Do.
Here’s a harsh but liberating truth:
Your users don’t care about your identity.
They care about your delivery.
If your Sanatan app helps a seeker reconnect with their roots, if it makes their puja easier, their pilgrimage safer, their spiritual knowledge richer — they will use it.
They’re not asking for your Kundli.
They’re asking for your product to work.
Founders as Infrastructure
The best founders don’t center themselves.
They create infrastructure so that others can thrive.
They’re more plumber than poet. More builder than philosopher.
In a world full of personal brands and founder selfies, this is easy to forget. But the real power lies in building something that works, even when you’re not in the room.
Something that aligns with users’ needs, honors the system it represents, and grows bigger than you.
Closing Thought
If a founder builds a bridge over a river, do you ask if they know how to swim?
If they design a school, do you ask how many exams they’ve topped?
Let’s stop measuring founders by their personal resemblance to the system.
And start measuring them by the clarity of their thought, the care in their execution, and the value of what they make.
Because in the end, it’s not who you are —
It’s what you build that lasts.Why a Founder Builds